An INTTRA Link Solution to Unify Perdigao's Shipping Documentation Process
Background
Perdigão is one of the largest food companies and exporters in Latin America, dedicated
to raising, producing and processing poultry, pork and dairy. The company also processes
frozen pastas, soybeans and their derivatives, and distributes frozen vegetables. Its core
business is directed to chilled and frozen food.
Business Challenge
Over the last several years, Perdigao has experienced significant growth and expanded
into Europe, the Middle East and Far East. With these expansions and the opening
of the Rio Verde Agroindustrial Complex – Latin America’s largest slaughterhouse –
Perdigao needed an e-commerce platform that would not only work to assist this
change management process but also help to streamline the added amount of
business transactions the company was performing each day in regard to exporting.
According to José Lourenço Perotoni, International Logistics Manager, Perdigao, the
company wanted to have one system, with one central location.
INTTRA Solution
Perdigao selected INTTRA LINK to access the INTTRA portal, enabling them to centralize
and unify their shipping documentation process. And via a single connection, they
can retrieve Bills of Lading, check status of container shipments with INTTRA Track &
Trace and access INTTRA reports. With INTTRA, Perdigao:
• can submit shipping documentation through a single, standardized process
• has real-time visibility into status of shipping instructions at anytime in the process
• streamlines their export shipment business process by enabling their documentation
team to submit shipping documentation to all carriers vs. having to create and send
separate documents to each carrier
Value Created
Perdigao has achieved significant gains by deploying INTTRA solutions including;
• 500% reduction in turnaround times with carriers through increased flexibility and
clarity of information exchanged
• Reduced costs by minimizing the need for 3rd party resources to process shipping
documentation
• Improved customer service by increasing transaction volume and providing realtime
updates of shipping documentation status
• Increased efficiency of existing staff enabled completion of over 25,000 shipping
instructions in 2007
Nowadays, the most important thing is to increase the service level to customers. A system such as INTTRA is a good example of this,“ said Joao Batista Oneda, Logistics Manager in Chief and Sponsor of the INTTRA Project at Perdigao. "We are always opento new technologies that are an 'easy-to-do process' that saves
on time and money."
Perdigao Case Study
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